Responsible for the administrative functions of the patient encounter, assisting every patient with achieving the ideal patient experience while maintaining accurate information on the encounter. Offers friendly, courteous, and professional assistance to every patient, family,and visitor. Serves as an essential part of the revenue cycle team by performing routine and advanced scheduling and registration functions for all programs and multidisciplinary services supported by the center. Provides support to insure a quality culture and to satisfy customer needs for services, outcomes, and costs.
•High School Diploma or GED Equivalent required
•Three to four years of clerical experience required, with two of those years in a medical setting preferred
•Command of English spelling and grammar, both written and verbal
•Knowledge of medical terminology preferred
•Bilingual in English/Spanish languages highly desirable
•Ability to interact successfully with customers
•Ability to perform effectively despite changing priorities
•Maintain personal composure in high stress situations
•Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude, and demeanor
•Ability to demonstrate high level of interpersonal skills required to interact with patients, families, co-workers, and visitors
•Ability to perform with a high degree of accuracy and with meticulous attention to detail
•Strong ability to use initiative and judgment to identify, analyze and solve problems
•Ability to proficiently operate PCs and PC applications
•Knowledge of insurance authorization process preferred
•Ability to efficiently work with multiple health care providers and large patient volumes within a high-energy, fast-paced environment.
Works in a climate controlled office environment with use of personal computer for extended periods of time and involving repetitive hand and
All Children's Hospital, a member of Johns Hopkins Medicine, is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, sex, age, national origin, disability, protected veteran status, or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 727-767-8299. For TTY users, call Florida relay or dial 711.
Human Resources is a program under All Children's Hospital. All Children's Hospital
is the only specialty licensed children's hospital on Florida's west coast. Founded in
1926, All Children's has grown into a leading pediatric referral center that is
dedicated to advancing treatment, education, research and advocacy in child health.