Paying Your Bill
This section explains how to pay your bill from any Johns Hopkins Medicine care facility. For your convenience, your professional physician charges and hospital-based facility charges come on a single billing statement that will show your cost share for the services you received. You will not get a bill if the insurance has covered the full cost of the services.
Pay Your Bill
Online Through MyChart
You can pay your bill online through your MyChart account. If you don’t have one, ask about it during your next appointment.
By Phone
Call 1-855-662-3017 and select option 1 if you have questions about your bill or information changes.
By Mail
Use the coupon at the bottom of your statement and mail it to us.
We accept the following forms of payment:
- Cash: In person at the hospital or one of our Outpatient Care Centers
- Check or money order: Please include your service number
- Credit card: Visa, Mastercard, Discover or American Express
Contact Us
Questions About Your Bill
If you have questions about your bill, please call customer service at 1-855-662-3017. Representatives are available to speak with you Monday through Friday, 8:30 a.m. to 4:30 p.m. (Eastern Time).
Learn more about Financial Assistance
Patient Estimate Request Line
For cost-of-care estimate requests, including self-pay estimates
Phone: 844-986-1584
Patient Itemized Bill Request Line
For patient families to obtain copies of the performed service(s)
Phone: 1-855-662-3017